{"id":31027,"date":"2026-04-03T14:28:28","date_gmt":"2026-04-03T14:28:28","guid":{"rendered":"https:\/\/moldart.be\/faq\/"},"modified":"2026-09-18T12:33:50","modified_gmt":"2026-09-18T12:33:50","slug":"faq","status":"publish","type":"page","link":"https:\/\/moldart.be\/de\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<section class=\"page-hero relative overflow-hidden bg-background-cream text-chocolate alignfull is-style-light-cream wp-block-acf-page-hero\">\n\n        \n                    <span class=\"absolute -top-32 -right-32 w-96 h-96 rounded-full bg-primary\/15 blur-3xl pointer-events-none\" aria-hidden=\"true\"><\/span>\n            <span class=\"absolute -bottom-48 -left-48 w-[500px] h-[500px] rounded-full bg-primary\/15 blur-3xl pointer-events-none\" aria-hidden=\"true\"><\/span>\n            <span class=\"absolute top-1\/2 left-1\/2 -translate-x-1\/2 -translate-y-1\/2 w-[700px] h-[700px] rounded-full bg-chocolate\/5 blur-3xl pointer-events-none\" aria-hidden=\"true\"><\/span>\n        \n        <div class=\"relative max-w-6xl mx-auto px-6 py-24 lg:py-32 text-center\">\n\n                            <span class=\"inline-block text-sm font-semibold text-primary tracking-widest uppercase mb-4\">\n                    FAQ\n                <\/span>\n            \n            <h1 class=\"text-5xl lg:text-6xl font-heading font-bold text-chocolate leading-tight mb-6\">\n                H\u00e4ufig gestellte Fragen\n            <\/h1>\n\n                            <p class=\"text-xl text-chocolate-600 max-w-2xl mx-auto leading-relaxed mb-10\">\n                    Hier finden Sie Antworten auf die h\u00e4ufigsten Fragen zu unseren Produkten, zum Versand und zu unseren Dienstleistungen.\n                <\/p>\n            \n            \n        <\/div>\n    <\/section>\n\n\n<section class=\"faq-accordion py-20 lg:py-24 alignfull wp-block-acf-faq-accordion\">\n\n    <div class=\"max-w-3xl mx-auto px-6\">\n\n                    <div class=\"text-center mb-12\">\n                                    <p class=\"text-sm uppercase tracking-wide font-semibold text-primary mb-2\">H\u00e4ufig gestellte Fragen<\/p>\n                                                    <h2 class=\"font-heading text-3xl lg:text-4xl font-bold text-chocolate\">Wie k\u00f6nnen wir helfen?<\/h2>\n                                                    <p class=\"mt-4 text-chocolate-600 leading-relaxed text-lg\">Ihre Frage ist nicht dabei? Dann kontaktieren Sie uns gerne.<\/p>\n                            <\/div>\n        \n                                    <div class=\"mb-10 last:mb-0\">\n                                            <h3 class=\"font-heading text-2xl font-bold text-chocolate mb-4\">Bestellen<\/h3>\n                    \n                    <div class=\"space-y-3\"  x-data=\"{ open: null }\" >\n                                                                                <div class=\"border border-warm-200 rounded-3xl bg-white overflow-hidden\">\n                                <button\n                                    type=\"button\"\n                                                                        @click=\"open = open === '0-0' ? null : '0-0'\"\n                                    :aria-expanded=\"open === '0-0'\"\n                                                                        class=\"w-full flex items-center justify-between px-5 py-4 text-left font-semibold text-chocolate hover:bg-background-cream transition\"\n                                >\n                                    <span>Wie gebe ich eine Bestellung auf?<\/span>\n                                    <svg\n                                        class=\"w-5 h-5 shrink-0 ml-3 transition-transform duration-200\"\n                                         :class=\"{ 'rotate-180': open === '0-0' }\"                                         fill=\"none\"\n                                        viewBox=\"0 0 24 24\"\n                                        stroke=\"currentColor\"\n                                        aria-hidden=\"true\"\n                                    >\n                                        <path stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" d=\"M19 9l-7 7-7-7\"\/>\n                                    <\/svg>\n                                <\/button>\n                                <div\n                                                                        x-cloak\n                                    x-show=\"open === '0-0'\"\n                                    x-collapse\n                                                                        class=\"p-5 prose prose-chocolate max-w-none\"\n                                >\n                                    <p>Sie k\u00f6nnen ganz einfach \u00fcber unseren Webshop bestellen. Legen Sie Produkte in Ihren Warenkorb und gehen Sie zur Kasse. Sie erhalten eine Bestellbest\u00e4tigung per E-Mail.<\/p>\n                                <\/div>\n                            <\/div>\n                                                                                <div class=\"border border-warm-200 rounded-3xl bg-white overflow-hidden\">\n                                <button\n                                    type=\"button\"\n                                                                        @click=\"open = open === '0-1' ? null : '0-1'\"\n                                    :aria-expanded=\"open === '0-1'\"\n                                                                        class=\"w-full flex items-center justify-between px-5 py-4 text-left font-semibold text-chocolate hover:bg-background-cream transition\"\n                                >\n                                    <span>Kann ich auch telefonisch bestellen?<\/span>\n                                    <svg\n                                        class=\"w-5 h-5 shrink-0 ml-3 transition-transform duration-200\"\n                                         :class=\"{ 'rotate-180': open === '0-1' }\"                                         fill=\"none\"\n                                        viewBox=\"0 0 24 24\"\n                                        stroke=\"currentColor\"\n                                        aria-hidden=\"true\"\n                                    >\n                                        <path stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" d=\"M19 9l-7 7-7-7\"\/>\n                                    <\/svg>\n                                <\/button>\n                                <div\n                                                                        x-cloak\n                                    x-show=\"open === '0-1'\"\n                                    x-collapse\n                                                                        class=\"p-5 prose prose-chocolate max-w-none\"\n                                >\n                                    <p>Ja, kontaktieren Sie uns \u00fcber die Kontaktseite. Unsere Mitarbeiter helfen Ihnen gerne bei Ihrer Bestellung weiter.<\/p>\n                                <\/div>\n                            <\/div>\n                                                                                <div class=\"border border-warm-200 rounded-3xl bg-white overflow-hidden\">\n                                <button\n                                    type=\"button\"\n                                                                        @click=\"open = open === '0-2' ? null : '0-2'\"\n                                    :aria-expanded=\"open === '0-2'\"\n                                                                        class=\"w-full flex items-center justify-between px-5 py-4 text-left font-semibold text-chocolate hover:bg-background-cream transition\"\n                                >\n                                    <span>Welche Mindestbestellmengen gelten?<\/span>\n                                    <svg\n                                        class=\"w-5 h-5 shrink-0 ml-3 transition-transform duration-200\"\n                                         :class=\"{ 'rotate-180': open === '0-2' }\"                                         fill=\"none\"\n                                        viewBox=\"0 0 24 24\"\n                                        stroke=\"currentColor\"\n                                        aria-hidden=\"true\"\n                                    >\n                                        <path stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" d=\"M19 9l-7 7-7-7\"\/>\n                                    <\/svg>\n                                <\/button>\n                                <div\n                                                                        x-cloak\n                                    x-show=\"open === '0-2'\"\n                                    x-collapse\n                                                                        class=\"p-5 prose prose-chocolate max-w-none\"\n                                >\n                                    <p>F\u00fcr die meisten Produkte gilt f\u00fcr Privatkunden keine Mindestbestellmenge. F\u00fcr B2B-Bestellungen gelten besondere Bedingungen \u2013 kontaktieren Sie uns f\u00fcr weitere Informationen.<\/p>\n                                <\/div>\n                            <\/div>\n                                            <\/div>\n                <\/div>\n                            <div class=\"mb-10 last:mb-0\">\n                                            <h3 class=\"font-heading text-2xl font-bold text-chocolate mb-4\">Versand und Lieferung<\/h3>\n                    \n                    <div class=\"space-y-3\"  x-data=\"{ open: null }\" >\n                                                                                <div class=\"border border-warm-200 rounded-3xl bg-white overflow-hidden\">\n                                <button\n                                    type=\"button\"\n                                                                        @click=\"open = open === '1-0' ? null : '1-0'\"\n                                    :aria-expanded=\"open === '1-0'\"\n                                                                        class=\"w-full flex items-center justify-between px-5 py-4 text-left font-semibold text-chocolate hover:bg-background-cream transition\"\n                                >\n                                    <span>Wie lange dauert die Lieferung?<\/span>\n                                    <svg\n                                        class=\"w-5 h-5 shrink-0 ml-3 transition-transform duration-200\"\n                                         :class=\"{ 'rotate-180': open === '1-0' }\"                                         fill=\"none\"\n                                        viewBox=\"0 0 24 24\"\n                                        stroke=\"currentColor\"\n                                        aria-hidden=\"true\"\n                                    >\n                                        <path stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" d=\"M19 9l-7 7-7-7\"\/>\n                                    <\/svg>\n                                <\/button>\n                                <div\n                                                                        x-cloak\n                                    x-show=\"open === '1-0'\"\n                                    x-collapse\n                                                                        class=\"p-5 prose prose-chocolate max-w-none\"\n                                >\n                                    <p>Innerhalb Belgiens werden Bestellungen in der Regel innerhalb von 2\u20133 Werktagen geliefert. Der internationale Versand dauert je nach Bestimmungsort 5\u20137 Werktage.<\/p>\n                                <\/div>\n                            <\/div>\n                                                                                <div class=\"border border-warm-200 rounded-3xl bg-white overflow-hidden\">\n                                <button\n                                    type=\"button\"\n                                                                        @click=\"open = open === '1-1' ? null : '1-1'\"\n                                    :aria-expanded=\"open === '1-1'\"\n                                                                        class=\"w-full flex items-center justify-between px-5 py-4 text-left font-semibold text-chocolate hover:bg-background-cream transition\"\n                                >\n                                    <span>Wie hoch sind die Versandkosten?<\/span>\n                                    <svg\n                                        class=\"w-5 h-5 shrink-0 ml-3 transition-transform duration-200\"\n                                         :class=\"{ 'rotate-180': open === '1-1' }\"                                         fill=\"none\"\n                                        viewBox=\"0 0 24 24\"\n                                        stroke=\"currentColor\"\n                                        aria-hidden=\"true\"\n                                    >\n                                        <path stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" d=\"M19 9l-7 7-7-7\"\/>\n                                    <\/svg>\n                                <\/button>\n                                <div\n                                                                        x-cloak\n                                    x-show=\"open === '1-1'\"\n                                    x-collapse\n                                                                        class=\"p-5 prose prose-chocolate max-w-none\"\n                                >\n                                    <p>Die Versandkosten h\u00e4ngen vom Gewicht und vom Bestimmungsort Ihrer Bestellung ab. Die aktuellen Tarife finden Sie auf unserer Versandseite.<\/p>\n                                <\/div>\n                            <\/div>\n                                                                                <div class=\"border border-warm-200 rounded-3xl bg-white overflow-hidden\">\n                                <button\n                                    type=\"button\"\n                                                                        @click=\"open = open === '1-2' ? null : '1-2'\"\n                                    :aria-expanded=\"open === '1-2'\"\n                                                                        class=\"w-full flex items-center justify-between px-5 py-4 text-left font-semibold text-chocolate hover:bg-background-cream transition\"\n                                >\n                                    <span>Liefern Sie auch international?<\/span>\n                                    <svg\n                                        class=\"w-5 h-5 shrink-0 ml-3 transition-transform duration-200\"\n                                         :class=\"{ 'rotate-180': open === '1-2' }\"                                         fill=\"none\"\n                                        viewBox=\"0 0 24 24\"\n                                        stroke=\"currentColor\"\n                                        aria-hidden=\"true\"\n                                    >\n                                        <path stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" d=\"M19 9l-7 7-7-7\"\/>\n                                    <\/svg>\n                                <\/button>\n                                <div\n                                                                        x-cloak\n                                    x-show=\"open === '1-2'\"\n                                    x-collapse\n                                                                        class=\"p-5 prose prose-chocolate max-w-none\"\n                                >\n                                    <p>Ja, wir liefern in mehr als 120 L\u00e4nder weltweit. Kontaktieren Sie uns f\u00fcr Informationen zu Ihrem konkreten Bestimmungsort und den jeweiligen Bedingungen.<\/p>\n                                <\/div>\n                            <\/div>\n                                            <\/div>\n                <\/div>\n                            <div class=\"mb-10 last:mb-0\">\n                                            <h3 class=\"font-heading text-2xl font-bold text-chocolate mb-4\">Produkte und Qualit\u00e4t<\/h3>\n                    \n                    <div class=\"space-y-3\"  x-data=\"{ open: null }\" >\n                                                                                <div class=\"border border-warm-200 rounded-3xl bg-white overflow-hidden\">\n                                <button\n                                    type=\"button\"\n                                                                        @click=\"open = open === '2-0' ? null : '2-0'\"\n                                    :aria-expanded=\"open === '2-0'\"\n                                                                        class=\"w-full flex items-center justify-between px-5 py-4 text-left font-semibold text-chocolate hover:bg-background-cream transition\"\n                                >\n                                    <span>Sind die Produkte f\u00fcr den professionellen Einsatz geeignet?<\/span>\n                                    <svg\n                                        class=\"w-5 h-5 shrink-0 ml-3 transition-transform duration-200\"\n                                         :class=\"{ 'rotate-180': open === '2-0' }\"                                         fill=\"none\"\n                                        viewBox=\"0 0 24 24\"\n                                        stroke=\"currentColor\"\n                                        aria-hidden=\"true\"\n                                    >\n                                        <path stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" d=\"M19 9l-7 7-7-7\"\/>\n                                    <\/svg>\n                                <\/button>\n                                <div\n                                                                        x-cloak\n                                    x-show=\"open === '2-0'\"\n                                    x-collapse\n                                                                        class=\"p-5 prose prose-chocolate max-w-none\"\n                                >\n                                    <p>Absolut. Unsere Produkte werden nach Qualit\u00e4t und Eignung f\u00fcr professionelle Chocolatiers und Konditoren ausgew\u00e4hlt. Von Formen und Verpackungen bis zur Kuvert\u00fcre \u2013 alles in professioneller Qualit\u00e4t.<\/p>\n                                <\/div>\n                            <\/div>\n                                                                                <div class=\"border border-warm-200 rounded-3xl bg-white overflow-hidden\">\n                                <button\n                                    type=\"button\"\n                                                                        @click=\"open = open === '2-1' ? null : '2-1'\"\n                                    :aria-expanded=\"open === '2-1'\"\n                                                                        class=\"w-full flex items-center justify-between px-5 py-4 text-left font-semibold text-chocolate hover:bg-background-cream transition\"\n                                >\n                                    <span>Wie lagere ich Schokolade richtig?<\/span>\n                                    <svg\n                                        class=\"w-5 h-5 shrink-0 ml-3 transition-transform duration-200\"\n                                         :class=\"{ 'rotate-180': open === '2-1' }\"                                         fill=\"none\"\n                                        viewBox=\"0 0 24 24\"\n                                        stroke=\"currentColor\"\n                                        aria-hidden=\"true\"\n                                    >\n                                        <path stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" d=\"M19 9l-7 7-7-7\"\/>\n                                    <\/svg>\n                                <\/button>\n                                <div\n                                                                        x-cloak\n                                    x-show=\"open === '2-1'\"\n                                    x-collapse\n                                                                        class=\"p-5 prose prose-chocolate max-w-none\"\n                                >\n                                    <p>Schokolade lagern Sie am besten an einem trockenen, k\u00fchlen Ort (15\u201318 \u00b0C), fern von direktem Sonnenlicht, Feuchtigkeit und starken Ger\u00fcchen. Vermeiden Sie Temperaturschwankungen, um Fettreif (Blooming) zu verhindern.<\/p>\n                                <\/div>\n                            <\/div>\n                                            <\/div>\n                <\/div>\n                    \n    <\/div>\n\n<\/section>\n\n\n<section class=\"cta-section bg-white alignfull is-style-cream-card wp-block-acf-cta-section\">\n\n            \n        <div class=\"max-w-[1400px] mx-auto px-6 lg:px-12 py-16 lg:py-20\">\n            <div class=\"bg-background-cream rounded-3xl px-8 py-16 max-w-4xl mx-auto text-center text-chocolate shadow-sm\">\n                                    <p class=\"text-sm uppercase tracking-wide font-semibold text-primary mb-3\">Brauchen Sie Hilfe?<\/p>\n                                                    <h2 class=\"text-3xl lg:text-4xl font-heading font-bold text-chocolate mb-4\">Frage nicht gefunden?<\/h2>\n                                                    <p class=\"text-chocolate\/80 text-lg leading-relaxed mb-0\">Ihre Frage ist nicht dabei? Dann kontaktieren Sie uns gerne. Unsere Spezialisten helfen Ihnen schnell und professionell weiter.<\/p>\n                                                    <div class=\"flex flex-col sm:flex-row gap-4 justify-center mt-8\">\n                                                    <a href=\"\/de\/kontakt\/\"\n                               class=\"bg-primary text-white hover:bg-primary\/90 px-6 py-3 rounded-full font-semibold transition\">\n                                Kontakt aufnehmen\n                            <\/a>\n                                                                            <a href=\"\/de\/shop\/\"\n                               class=\"border-2 border-chocolate text-chocolate hover:bg-chocolate\/5 px-6 py-3 rounded-full font-semibold transition\">\n                                Sortiment ansehen\n                            <\/a>\n                                            <\/div>\n                            <\/div>\n        <\/div>\n    \n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-full-width.blade.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-31027","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - 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