{"id":30956,"date":"2026-04-03T14:28:30","date_gmt":"2026-04-03T14:28:30","guid":{"rendered":"https:\/\/moldart.be\/ordering\/"},"modified":"2026-09-18T12:39:34","modified_gmt":"2026-09-18T12:39:34","slug":"ordering","status":"publish","type":"page","link":"https:\/\/moldart.be\/en\/ordering\/","title":{"rendered":"Ordering"},"content":{"rendered":"
\n\n \n <\/span>\n <\/span>\n <\/span>\n \n
\n\n \n Ordering\n <\/span>\n \n

\n How to order from Mol d'Art\n <\/h1>\n\n

\n From cart to delivery: here you can read how to order online, how to pay securely and what happens after you have placed your order.\n <\/p>\n \n

\n\n \n Go to the webshop\n <\/a>\n \n \n Contact us\n <\/a>\n \n <\/div>\n \n <\/div>\n <\/section>\n\n\n
\n
\n\n \n
\n

In four steps<\/p>\n

How does ordering work?<\/h2>\n <\/div>\n \n \n
\n \n \n
\n
\n <\/i>\n <\/div>\n

Choose your products<\/h3>\n

Add products to your cart. For machines, choose the right plug type: EU, UK, US or AUS.<\/p>\n <\/div>\n \n \n

\n
\n <\/i>\n <\/div>\n

Enter your details<\/h3>\n

Order with an account or as a guest. Businesses enter their VAT number in the billing details.<\/p>\n <\/div>\n \n \n

\n
\n <\/i>\n <\/div>\n

Pay securely online<\/h3>\n

Choose your payment method and complete the payment in the secure environment of our payment partner Mollie.<\/p>\n <\/div>\n \n \n

\n
\n <\/i>\n <\/div>\n

Receive your confirmation<\/h3>\n

You will immediately receive an order confirmation by e-mail. We will let you know as soon as your order is on its way.<\/p>\n <\/div>\n <\/div>\n \n <\/div>\n<\/section>\n\n\n

\n\n
\n\n
\n

Good to know<\/p>\n

Questions about ordering<\/h2>\n

Can't find your question? Feel free to contact us.<\/p>\n <\/div>\n \n

\n

Your order<\/h3>\n \n
\n
\n \n Do I need to create an account?<\/span>\n \n \n <\/svg>\n <\/button>\n \n

No, you can also order as a guest. With an account you can track your orders, save your addresses and order faster next time.<\/p>\n <\/div>\n <\/div>\n

\n \n Can I also order by phone or e-mail?<\/span>\n \n \n <\/svg>\n <\/button>\n \n

Yes, contact us via the contact page<\/a>. Our staff will be happy to help you with your order or quotation request.<\/p>\n <\/div>\n <\/div>\n

\n \n Is there a minimum order quantity?<\/span>\n \n \n <\/svg>\n <\/button>\n \n

For most products there is no minimum order quantity. Specific conditions apply to larger B2B orders and custom work. Please contact us for more information.<\/p>\n <\/div>\n <\/div>\n

\n \n When is my order final?<\/span>\n \n \n <\/svg>\n <\/button>\n \n

By placing your order, you accept our general terms and conditions<\/a>. You will immediately receive an order confirmation by e-mail. Quotations and price estimates are not binding until we confirm them in writing.<\/p>\n <\/div>\n <\/div>\n

\n \n Can I still change or cancel my order?<\/span>\n \n \n <\/svg>\n <\/button>\n \n

Contact us as soon as possible. A cancellation requires our written consent. For custom work and custom-built machines, the cancellation conditions in our general sales conditions<\/a> apply. As a private customer, you can exercise your right of withdrawal<\/a> after delivery.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

\n

Prices and VAT<\/h3>\n \n
\n
\n \n Are prices inclusive of VAT?<\/span>\n \n \n <\/svg>\n <\/button>\n \n

Prices in our webshop are shown excluding VAT. In the cart and at checkout you will see the total including VAT. VAT is calculated based on your billing address.<\/p>\n <\/div>\n <\/div>\n

\n \n I am ordering as a business in another EU country. Do I pay VAT?<\/span>\n \n \n <\/svg>\n <\/button>\n \n

If you enter a valid VAT number from another EU country, we check it automatically via VIES and invoice without VAT (reverse charge). Belgian businesses always pay Belgian VAT.<\/p>\n <\/div>\n <\/div>\n

\n \n Are the prices shown binding?<\/span>\n \n \n <\/svg>\n <\/button>\n \n

Prices are valid on the day you consult the website, barring obvious errors. Images and product descriptions are not binding.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

\n

Payment<\/h3>\n \n
\n
\n \n Which payment methods do you accept?<\/span>\n \n \n <\/svg>\n <\/button>\n \n

We work with our payment partner Mollie. You can pay with Bancontact, KBC\/CBC, Belfius, iDEAL, credit card, PayPal, Apple Pay or bank transfer, among others. You will see the available methods at checkout.<\/p>\n <\/div>\n <\/div>\n

\n \n Is paying online secure?<\/span>\n \n \n <\/svg>\n <\/button>\n \n

Yes. All payments are processed via a secure connection at Mollie. We do not receive or store any card details ourselves.<\/p>\n <\/div>\n <\/div>\n

\n \n I am paying by bank transfer. When will my order be shipped?<\/span>\n \n \n <\/svg>\n <\/button>\n \n

You will receive the payment details by e-mail. Please state your order number with your payment. As soon as we have received your payment, we will prepare your order for shipping.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n \n <\/div>\n\n<\/section>\n\n\n

\n\n \n
\n
\n

Need help?<\/p>\n

We are happy to help<\/h2>\n

Do you have a question about your order, delivery or a product? Feel free to contact our team.<\/p>\n

\n \n Contact us\n <\/a>\n \n Go to the webshop\n <\/a>\n <\/div>\n <\/div>\n <\/div>\n \n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-full-width.blade.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-30956","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nOrdering - Mol d'Art<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/moldart.be\/en\/ordering\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ordering - Mol d'Art\" \/>\n<meta property=\"og:url\" content=\"https:\/\/moldart.be\/en\/ordering\/\" \/>\n<meta property=\"og:site_name\" content=\"Mol d'Art\" \/>\n<meta property=\"article:modified_time\" content=\"2026-09-18T12:39:34+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/moldart.be\\\/en\\\/ordering\\\/\",\"url\":\"https:\\\/\\\/moldart.be\\\/en\\\/ordering\\\/\",\"name\":\"Ordering - 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